The Menu of Passive Class Services is the document by which the Directorate General of Personnel Costs and Public Pensions informs citizens on the services that it has entrusted, the quality commitments that it assumes in the provision of such services, as well as the rights that protect them in relation thereto.
This charter of services is available at the Public Enquiry Service of the Directorate General of Personnel Costs and Public Pensions, the pension departments at Ministry of Finance and Economy offices, and the Administrative Information Service at the Ministry of the Treasury and Public Administration.
Online access to the Menu of Services is also available at the Directorate General online office